Meet Our
Local Property Experts

Matt Reynolds MNAEA

Director

Abbie Pinchbeck

Sales Negotiator

Tom Miles

Sales Negotiator

Claire Lofthouse

Sales Negotiator

Emma Reynolds

Photography & Marketing

Jan Dodds

Sales Administrator

London Office

Nick Churton

Managing Director

Susan Hawkins

Media Director

Annette Reeve MNAEA

Operations Director

Kirsty Stephens

Assistant To The Directors

Huge thanks to the Vaughan Reynolds team for their expertise when selling our house. Sold within a couple of days of going on the market. A big shout out to Ginny who went above and beyond to make the sale happen Julie and Bryan Taylor

Julie Taylor

Vaughan Reynolds have made sure our home purchasing experience has gone smoothly and without stress. Tom Miles in particular, has made sure we have been up to date with all developments, and always responded to our queries promptly. He has made our first ... Read More

Lucy Woodward

We bought our house through Vaughan Reynolds and I was really pleased with our experience with them. Very friendly and patient people. Especially Tom Miles who took a really good care of us, offering us all the information we needed and having the patien ... Read More

Andreea Tudor

Vaughan Reynolds have been excellent, combining a personal approach with professionalism and supporting us all the way through our house sale. We have moved house several times and it is never without challenges. They managed any difficulty with a calm an ... Read More

Janet Meacham

Tom, Abbie and the entire Vaughan Reynolds team were fantastic. They helped us with the purchase of our first home, and were proactive, professional, friendly and efficient from start to finish. Thank you very much!!

Amelia Carruthers

House under offer and sold within 4 weeks. Excellent service from start to finish. Thank you to Ginny and the team.

josh sinnett sinnett

With excellent communication skills, just the perfect degree of diplomacy, always courteous and supportive, Abbie has been incredible from the first point of contact through to securing what became a rather complex purchase process on behalf of my mother. ... Read More

Kate Coughlin

We recently bought our new home through Vaughan Reynolds. Everyone we dealt with was friendly, enthusiastic and professional. Matt guided us expertly through what was an extremely difficult and pressurised transaction with calmness and knowledge and we ... Read More

Caroline Thacker

Tom was incredibly responsive and hard-working throughout our purchase and after. He was thoroughly professional, flexible and helpful as he guided us through our purchase. He was also good at relating our needs and position to the seller of the propert ... Read More

J.R. Mills

What are people saying about us?

Average customer rating:
5 /5

based on 457 independently verified reviews provided by Google Reviews.

Huge thanks to the Vaughan Reynolds team for their expertise when selling our house. Sold within a couple of days of going on the market. A big shout out to Ginny who went above and beyond to make the sale happen

Julie and Bryan Taylor

Julie Taylor

Vaughan Reynolds have made sure our home purchasing experience has gone smoothly and without stress. Tom Miles in particular, has made sure we have been up to date with all developments, and always responded to our queries promptly. He has made our first home buying experience enjoyable and we would definitely recommend Vaughan Reynolds to our friends and family, and use them in the future!

Lucy Woodward

We bought our house through Vaughan Reynolds and I was really pleased with our experience with them. Very friendly and patient people. Especially Tom Miles who took a really good care of us, offering us all the information we needed and having the patience to explain to us everything we didn’t understand. He was always there with info that we needed and at our service with every question we had. Couldn’t ask for more!

Andreea Tudor

Vaughan Reynolds have been excellent, combining a personal approach with professionalism and supporting us all the way through our house sale. We have moved house several times and it is never without challenges. They managed any difficulty with a calm and positive response.
The photography and video were outstanding, viewings were efficient and communication was excellent both with individuals and with the team as a whole. They kept everyone informed at all times resolving any tension that normally accompanies a house sale. They really have been head and shoulders above other estate agents and we have no hesitation in recommending them to others.

Thank you to all the Vaughan Reynolds team, especially Abbie. You could not have worked harder for us.

Russ and Janet Mansford

Janet Meacham

Tom, Abbie and the entire Vaughan Reynolds team were fantastic. They helped us with the purchase of our first home, and were proactive, professional, friendly and efficient from start to finish. Thank you very much!!

Amelia Carruthers

House under offer and sold within 4 weeks. Excellent service from start to finish. Thank you to Ginny and the team.

josh sinnett sinnett

With excellent communication skills, just the perfect degree of diplomacy, always courteous and supportive, Abbie has been incredible from the first point of contact through to securing what became a rather complex purchase process on behalf of my mother.
Had she not been so involved and had both the interests of her vendor client and my mother as the purchaser at the fore, I am convinced we would not have reached completion which took place today!
A credit to the estate agent profession and a treasured asset for VR – thank you again Abbie!

Kate Coughlin

We recently bought our new home through Vaughan Reynolds. Everyone we dealt with was friendly, enthusiastic and professional. Matt guided us expertly through what was an extremely difficult and pressurised transaction with calmness and knowledge and we would recommend VR without hesitation to anyone buying or selling their home.

Caroline Thacker

Tom was incredibly responsive and hard-working throughout our purchase and after. He was thoroughly professional, flexible and helpful as he guided us through our purchase. He was also good at relating our needs and position to the seller of the property and communicating things effectively and efficiently. We are very pleased!

J.R. Mills

Tom was incredibly responsive and hard-working throughout our purchase and after. He was thoroughly professional, flexible and helpful as he guided us through our purchase. He was also good at relating our needs and position to the seller of the property and communicating things effectively and efficiently. We are very pleased!

J.R. Mills

Sold our home with VR recently, good service and nice personal touch.

Joanna Batt

Vaughtan Reynolds have been absolutely fantastic with my house move from start to finish, with a special shout out to Abbie. She was absolutely amazing answering all my questions and helping me along the house buying journey. I am a first time buyer and had a rocky start with my house search but as soon as I found my perfect home with them they made the whole process really smooth with little stress and kept me updated throughout! I cannot recommend them enough they are a lovely with even lovelier staff.

Bethany Morgan

For the last 16 months we have been in regular contact with Tom who has worked hard at trying to find our new home. As you can imagine over this period we have got to know each other well and he has done his absolute best to find us the right property. He never wastes our time, is knowledgeable about the property and general market and unfailingly enthusiastic. Questions are answered promptly and although we were willing him to find us the right property, in the end, it was not to be. Over our long journey we have come across many Estate Agents and Vaughan Reynolds are a ‘cut above’. When we next come to sell they will be top of our list to call.

Emma Davies

For the last 16 months we have been in regular contact with Tom who has worked hard at trying to find our new home. As you can imagine over this period we have got to know each other well and he has done his absolute best to find us the right property. He never wastes our time, is knowledgeable about the property and general market and unfailingly enthusiastic. Questions are answered promptly and although we were willing him to find us the right property, in the end, it was not to be. Over our long journey we have come across many Estate Agents and Vaughan Reynolds are a ‘cut above’. When we next come to sell they will be top of our list to call.

Emma Davies

From engaging with Matt at Vaughan Reynolds to get our house on the market through to exchanging contracts, the whole team did a great job. We were made to feel like individuals by all of the team. Each time I called the office the phone was always answered and everyone was polite, helpful and responsive. Abbie in particular was instrumental in the sale process. She was empathetic, professional, supportive, and equally represented our interests alongside those of our buyers. Abbie understood the complexities and emotions involved in a house sale and kept us informed throughout the process. I would recommend Vaughan Reynolds if you are looking to sell your home and want an individual and professional approach.

June Hogan

Thank you Team VR for such wonderful guidance and a smooth transaction. Many thanks especially for your enthusiasm for our property, it made all the difference. A wonderful ,knowledgeable and professional team.

The Baileys

Ginny Vaughan and Abbie Pinchbeck proved to be consistently helpful and supportive in all respects, and were always prepared to go the extra mile in seeking out any further information which would ease and progress the purchase of our new home efficiently.

Lesley Upton

Friendly, efficient and responsive service from the outset. Abbey was very helpful throughout, and understanding of the stresses that came with selling and moving house. The viewings were booked in blocks to make them as unintrusive as possible and we felt the house was in ‘safe hands’.

Sarah wood

The experience of selling was not easy, however right from the beginning an excellent buyer was found by Matt and the transaction was managed from then superbly by Ginny. Thoroughly recommend VR to my Peers

Chris Swan

We were very pleased with the service we were given by yourself and the team at Vaughan Reynolds. From start to finish the service was professional, friendly and efficient. In particular Abbie I dealt with yourself for the most part and you were always approachable and friendly and reassuring. We would certainly recommend the company.

Katriona and Rupert Collins

An excellent service, patience ,practicality and politeness. We were very happy with Abbie Pinchbeck’s helpfulness and prompt responses wherever necessary. She made buying the house a pleasure. Thank you

Barbara Saalfeld-Edwards

We found everyone on the team at Vaughan Reynolds very pleasant and helpful and the advice we received from Matt on the best way to go about selling 9 Banbury Road was extremely good and led to finding a buyer very quickly and achieving the sale price we hoped for, which in turn enabled us to purchase just the sort of house we were looking for. The brochure you produced was of the highest quality thanks to your in-house photographer (another Tom) and we will keep the copy to treasure. We would like to thank you all for your professional service. It was a pleasure to get to meet you, may thanks and best wishes for the future.

John and Carol Gilliatt

We just wanted to say thank you for all your hard work and professional advice when moving house recently. We felt the team were always professional and knew the market really well.

We viewed quite a few properties with Vaughan Reynolds prior to purchasing our current home through them. We thought they were always very honest during viewings and we could trust their viewpoints and advice. We felt they were the most trustworthy agents on the market currently and found them extremely helpful.

After we moved into our home they even sent us a card and candle which we thought was a lovely touch and showed they really cared. Thank you again to all the team for helping us find our forever home!

Sophie, James and Mollie xx

Just want to thank this amazing company for their assistance so far! Abbie showed me and my partner around the home and was professional and helpful. Ginny has been amazing! so helpful and understanding and has gone above and beyond to ensure we are happy. Thanks guys!

Demi-leigh Chin

I bought a home recently and could not fault Vaughn Reynolds throughout the process. I viewed a number of properties with them and their staff were very knowledgeable, responsive and straightforward in their dealings with me. This was a breath of fresh air, as I had not had a good experience with another local agent. I would definitely sell my property through them next time.

Sarah Liversedge

I would highly recommend Vaughan Roberts for any future moves. Tom, was brilliant from start to finish, whether that was requirements to view the property or being extremely diligent, responsive and supportive in the latter phases of the transaction. The team really did make it as easy as they possibly could and did everything that they could to move the transaction forward in a timely fashion. Many thanks!

Clare Hansen

I was a buying customer, not a client.
I found Abbie at Stratford to be very competent, professional and patient during a trying transaction. Together with my own agent, they raised my view of the estate agent role. Beyond the initial sale itself there is a lot of intermediation and liaison to do, up to completion of the process. In our case that included empathy when the sale fell through temporarily, and she was smiling at the door on completion (admittedly partly in relief on her own part, no doubt!).
These days the agent has to do more communication, since buyer and vendor tend not to meet each other. Abbie did this responsively and responsibly. It was hard to fault her contribution.

Andrew Martin

Thank you VR team for helping me get the property I wanted. Special thanks to Tom Miles, his professionalism and friendly communication made this journey much easier and enjoyable. He has been an absolute pleasure to work with, always available on the phone or email and supportive through all the challenges. Highly recommend VR and I’m extremely happy with the service received.

Diana popescu

We had been searching for our new home for almost a year, and viewed numerous properties. The difference between some agents and others was huge and basically the small independent agents were much more helpful, engaging and can-do. This was our first dealing with Vaughan Reynolds as the property was almost outside the area we were looking in, but they made the process simple. The online video and images were really good and well made, without the annoying tendency we encountered elsewhere of flattering shots that misled. Although we really liked the property from the off it was a lot of money, so we needed to go back and review to be really sure. They were helpful in every way and liased effectively with the current owners, who were not local residents, to get the deal done quickly and efficiently. Throughout the process they were always at hand by phone and quick to respond to queries – even though we had already agreed the purchase. We are happy to recommend them. We’ve not ticked “good value” as we weren’t paying them!

John Penn

Extremely happy with the service received from Vaughan Reynolds! Good communication by phone so we always knew at what stage the sale of our house was at. We had a beautiful sales brochure and were able to work with VR as to which photos were used and where they were placed in the brochure. I haven’t ticked ‘Good value’ simply because I feel that they were slightly on the expensive side, however, you get what you pay for and we cannot complain about the service! Would recommend!

Patti Roberts

Right from the positive and professional dealings with Matt Reynolds at the outset to completion, I found Vaughan Reynolds easy and reliable to deal with.
My main contact, once we got going, was with Abbie Pinchbeck, who – despite the pandemic complications – managed the dealings with potential buyers, juggling offers and working to get the best deal with great friendliness and courtesy. We had a few very nerve-racking hitches in the run up to completion, but she remained very steady at the helm and brought us safely into port.
I would certainly use them again.

Charles Wright

We have been delighted with the quality and professionalism provided by the Vaughan Reynolds team. A responsive team, Matt was open to discussion over the guide price, and provided excellent marketing details, photography and video flythrough to set the property aside from competition. A proactive marketing approach from Abbie ahead of launching meant viewings were lined up the day of listing and a sale was agreed within the first 5 days. As the sale involved a chain, it was invaluable to have an agent working with the legal team and other agents in the chain to ensure the sale went through and included picking up on a number of unknown matters arising. Superb communication throughout. Highly recommended.

Jon Ryan-Gill

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